Reminder: When Posting Corrections, The Correspondents/Bloggers/Editors Who Allegedly Committed The Errors Need To Be Involved

There have been a couple times this week when corrections were added to Web pages without input from the correspondents or bloggers who committed the alleged infractions. In one case, we had to correct our correction because the blogger was right the first time. (On the plus side, at least we were recognized as having posted the “Holy Grail” of corrections. )

We’ve written before about our corrections process.

Other reference materials:

– A How We Make Corrections memo.

– A document called A Common Corrections Scenario.”

This note is a reminder that when we think an error has been made, the people who did the work need to be notified immediately so that they can help determine if it really was a mistake. Here’s a key step in our process:

“If you suspect an error, talk and/or send a message to the reporter/blogger/correspondent who was responsible, and the desk editor/producer or show editor/producer who handled the piece, 2-way or Web text. This is important: Include a link to the story and details about what show or blog is involved. This is also important: Make sure you cc Mark Memmott, the DMEs, Susan Vavrick and Corrections@npr.org.”

Obviously, if it’s a glaringly obvious and serious error, we need to get the digital text fixed as soon as possible and may not be able to wait for input from those who worked on the story. But they should still be notified immediately. Also, those who are on the receiving end of a message about a possible error need to respond as soon as possible.

(Memmos; May 22, 2015)

May 22, 2015

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